Customer Support Associate (Remote) Job at Outlier AI, Detroit, MI

b2JtMmUrMmpUUmJpVWVmcTVrbzhLMEg4bFE9PQ==
  • Outlier AI
  • Detroit, MI

Job Description

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.

Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.

We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.

What you will be doing

We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.

  • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
  • Use the tool of rubrics to address user needs in a structured way.
  • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
  • Contribute across projects depending on your specific skillset and experience.

What we’re looking for

  • Education : Bachelor’s degree or higher (or currently enrolled).
  • Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
  • Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
  • Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs.

    Nice to Haves:
  • Experience in fields like literature, creative writing, history, philosophy, theology, etc.
  • Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
  • Interest or background in AI, machine learning, or creative tech tools.

Compensation and benefits

Earn up to $15 USD/hr, paid out weekly

Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM

Free access to
Model Playground

Interact, experiment and engage with leading large language models free of cost

Flexible schedule and
time commitment

No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home

Join a global community of
Coding experts

Join a global network of experts contributing to advanced AI tools

Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

Job Tags

Weekly pay, Freelance, Remote work, Flexible hours,

Similar Jobs

UPMC - Pittsburgh Medical Center

Graduate Nurse Rotational Program: Med/Surg Track (Spring 2026 Graduates) Job at UPMC - Pittsburgh Medical Center

 ...Job Description Graduate Nurse Rotational Program: Med/Surg Track\n \n Job Title: Graduate Nurse Rotational Program: UPMC Passavant - Med/Surg Track (Spring 2026 Graduates)\n \n Description:\n \n Are you graduating in Spring 2026 from nursing school... 

Mederi Caretenders

Executive Director Job at Mederi Caretenders

 ...Job Description \n We are hiring for an Executive Director - RN with Home Health experience.\n \n \n SALARY: $85,000-$105,000 Depending on experience\n \n \n At AGENCY, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the... 

Cheba Hut

Shift Lead Job at Cheba Hut

 ...sandwiches, as well as a variety of Rice Krispy treats, salads and munchies. Most locations also offer craft beer bars that feature local beers from neighborhood breweries. What really sets Cheba Hut apart, though, can only be experienced in our shops. We combine... 

Fresenius Medical Care

Outpatient Registered Nurse - RN - Dialysis Job at Fresenius Medical Care

 ...PURPOSE AND SCOPE: The professional registered nurse (CAP RN 2) position may be an entry level CAP designation for new employees...  ...more of nephrology nursing experience within the last two years or BSN plus 1 year of nephrology nursing experience within the last two... 

Nightingale Nurses

Travel Nuclear Medicine Technologist Job at Nightingale Nurses

 ...Job Description Nightingale Nurses is seeking a travel Nuclear Medicine Technologist for a travel job in Dallas, Texas. Job Description & Requirements ~ Specialty: Nuclear Medicine Technologist ~ Discipline: Allied Health Professional ~ Start Date: 12/01/...