Job Description

Job Summary:

Under supervision assists in the provision of information, maintenance of databases, report production and routine data analysis. Work is reviewed for completeness, accuracy and soundness.

Department Description:

The Eye Monitoring Center is a regional telemedicine program for patients with chronic eye conditions. The department supports the efficient, regionally centralized interpretation of ophthalmic imaging performed locally. 

Project Description:

As an intern at the Eye Monitoring Center, you will become familiar with a patient's journey as they are enrolled in one of the Eye Monitoring Programs. You will interact with the patients as you schedule their appointments using KP Health Connect. You will answer incoming phone calls as well as conduct outreach calls to schedule patients for their eye exams. You will also support the team in sending out physical letters to patients who are not active on kp.org. You will have the opportunity to observe and shadow our team members and engage in a project pertaining to your interest e.g. data analysis, process improvement, etc. 

Desired Majors:

Public Health, Healthcare Administration, Business Administration.

Desired Skillsets:

Strong interpersonal skills. Great customer service. Attention to detail. Ability to learn quickly. 

Essential Responsibilities:

Examples of project support include: Collects, prepares and tracks reports and summaries such as: budget to actual expenditures, production statistics, and utilization of services and statistical records of performance. Performs a variety of data collection and analysis assignments. Prepares ad hoc data requests as directed. Prepares and/or formats graphs, spreadsheets and reports by utilizing office software. May be asked to maintain databases on a regular basis by entering data and preparing data extracts. May extract information from different sources to compile data. Executes existing queries for established reports.  Schedules conference calls and meetings. Contributes to the development of presentations materials. Provides administrative and project support as assigned such as copying, filing, entering and extracting data. Engages in and supports project work.  Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to re-evaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:

Experience

• N/A

Education

• Current enrollment in an accredited college or university program Or recent graduate.

License, Certification, Registration

• N/A

Additional Requirements:

• Excellent written and oral communication skills.
• Proficiency with Microsoft Office Suite - excel, word, access and PowerPoint.
• Proficient with a variety of software applications.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Knowledge of Access and database experience desirable.
• Prior office experience also desirable.

Primary Location: California,Irwindale,Rivergrade Administration Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Internship Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Entry Level Department: SCAL Eye Monitoring Center Pay Range: $21.58 - $27.92 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: No Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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Job Tags

Hourly pay, Full time, Work experience placement, Internship, Local area, Work from home, Flexible hours, Shift work,

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