Job Description

Medical Receptionist

Houston, TX 77015

THE POSITION:

• We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our Occupational Health Clinic . The Medical Receptionist serves as the first point of contact for patients, ensuring a welcoming and professional experience while managing administrative and clerical tasks. The ideal candidate will have excellent communication skills, the ability to multitask, work with patients, and communicate with clients with a strong commitment to patient confidentiality

KEY RESPONSIBILITIES:

• Greet and check in patients with professionalism and courtesy
• Answer phone calls, respond to inquiries, and schedule appointments based on provider availability
• Verify patient information, assist with intake forms, and ensure all documentation is complete
• Process payments and provide receipts for services rendered
• Maintain accurate and up-to-date patient records in the electronic medical system
• Ensured compliance with HIPAA regulations and clinic policies
• Assist with background screening, drug and alcohol testing, physicals, injury care and other medical procedures, following proper protocols
• Coordinate with medical staff to ensure smooth clinic operations
• Maintain cleanliness and organization at the front desk and waiting area
• Handle administrative tasks such as ordering and refilling supplies, faxing, scanning, and filing documents

QUALIFICATIONS:

• High school diploma or equivalent required; additional certification in medical administration is a plus
• Previous experience as a receptionist in a medical, occupational health or drug testing clinic preferred
• Strong customer service and communication skills
• Proficiency in using electronic medical records such as EPIC, or any (EMR) system and scheduling software
• Ability to multitask in a fast-paced environment
• Knowledge of HIPAA regulations and patient confidentiality practices
• Basic knowledge of drug and alcohol testing procedures is a plus
• Must be detail-oriented and able to work independently
• Willing to work in the office, 5 days per week
• Ability to pass a background check and drug screen

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

req25-00285

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